Motorbike Planet guarantees that the products on sale are new, never used and free from defects or defects.
Should he find a defect in the products, the customer is required, immediately after opening the package, to report the problem, in order to find the best and quickest solution immediately.
We guarantee that the products comply with the Italian and European Union (EU) standards applicable to them, where indicated.
All products sold by Motorbike Planet are covered by the manufacturer's warranty, private customers enjoy a 24-month warranty for lack of conformity, pursuant to Legislative Decree 24/02.
To use the warranty, the customer must keep the receipt or invoice.
If ever a product sold by us has non-conformities and therefore defects or malfunctions, please contact the telephone number +39 3755145730 or by email at the address email@example.com to evaluate the problem and possible rapid resolution of the problem itself avoiding the return of the goods.
For the assessment of non-compliance, it can also be resolved by telephone or email contact with a technician of the manufacturing company.
For the goods under warranty the transport costs are completely free in the ten days following delivery. The return under warranty and the shipping costs, after ten days from the delivery of the goods, are the responsibility of the customer, while the return will be charged to Motorbike Planet.