Motorbike Planet guarantees that the products on sale are new, never used and free from defects or defects.

Should he find a defect in the products, the customer is required, immediately after opening the package, to report the problem, in order to find the best and quickest solution immediately.

We guarantee that the products comply with the Italian and European Union (EU) standards applicable to them, where indicated.

All products sold by Motorbike Planet are covered by the manufacturer's warranty, private customers enjoy a 24-month warranty for lack of conformity, pursuant to Legislative Decree 24/02.
To use the warranty, the customer must keep the receipt or invoice.

If ever a product sold by us has non-conformities and therefore defects or malfunctions, please contact the telephone number +39 3755145730 or by email at the address to evaluate the problem and possible rapid resolution of the problem itself avoiding the return of the goods.

For the assessment of non-compliance, it can also be resolved by telephone or email contact with a technician of the manufacturing company.

For the goods under warranty the transport costs are completely free in the ten days following delivery. The return under warranty and the shipping costs, after ten days from the delivery of the goods, are the responsibility of the customer, while the return will be charged to Motorbike Planet.

Caution: By private consumer we mean the natural person who buys goods for purposes not related to his professional activity, or makes the purchase without indicating a VAT number in the order form; the private consumer therefore benefits from the seller's guarantee (2 years from delivery).

Caution: By professional user we mean those who buy for professional purposes, or with a VAT number;
the professional user only benefits from the manufacturer's conventional warranty (1 year from delivery)

For any assistance need, the consumer can contact the Motorbike Planet d.i. customer service at the following e-mail address or at:
+39 3926722887, indicando precisamente Name Surname and item purchased.

Caution: Motorbike Planet, declines all responsibility for damages of any kind, material or physical, even to third parties, due to incorrect or inappropriate application, use, assembly of all the articles marketed.

The items indicated in this price list are not approved, except where specified.

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